Mail-in repair

If you are not in our remote area, you can use our free-of-charge shipping service. You can post your device from any Zásilkovna point in Czech Republic and EU.

After filling out the form below, you will be redirected to the site with instructions and a special code to be able to ship the device from Packeta - Zasilkovna pickup point.

The time of delivery to us varies from the shipping origin. Usually, it takes up to 10 business days. After we receive your item, we will inspect it and let you know with the next step. 

After filling out the form, follow the instructions. If you haven't been redirected after completing the form, or if you return to this page a little later, click the button below.